DISCOVER KLARNA
HOW PAYING WITH KLARNA WORKS
1 - ADD TO BASKET
Add items to your basket and head to checkout.
For Pay in 3 Instalments, a minimum spend of £35 is required.
2 - CHOOSE HOW TO PAY
Select your preferred Klarna payment method at checkout. Then place your order. You’ll receive order confirmations from Lancome and Klarna.
Option 1: Pay Later With Klarna
Make your payment in full 30 days after your purchase is shipped. You’ll receive a reminder before payment is due.
Option 2: Pay in 3 Instalments
Split your purchase into 3 equal payments. First instalment is taken when you place your order. The remaining 2 payments will be charged automatically between 30 and 60 days later.
3 - MANAGE REPAYMENT WITH KLARNA
Manage your orders, and payments and account in the Klarna app or online at https://app.klarna.com/login. You’ll get notifications when your payment is due and when it’s collected.
Top tip: Your Klarna statement and schedule will be updated if you return any items on your order.
T&Cs for Pay Later: here
T&Cs for Pay in 3 Instalments: here
KLARNA - A NEW WAY TO PAY
Find out how you can use Klarna to pay in 3 instalments or pay in 30 days. No interest, fees or late payment charges* (*Terms & Conditions apply).
Remember to spend responsibly and plan your payments if you are deferring payments. If a payment is late, Klarna will contact you to try and arrange repayment of the outstanding balance.
If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on their behalf.
KLARNA REQUIREMENTS
To use Klarna at checkout, you’ll need:
- A UK bank account
- To be 18 years old or over
- A UK residential address
Spend Responsibly
We encourage you to spend responsibly and within your means. If you foresee a change in your financial circumstances, consider whether deferring payment is a sensible option.
For more information on money guidance, visit Klarna’s resource
UNDERSTAND KLARNA AS A SERVICE
Klarna is an independent payment provider and Lancome has no influence over whether you are eligible or accepted to use their service. Like other payment methods such as credit cards, we accept them at checkout but are not responsible for eligibility and repayments. If you have any concerns or issues with Klarna payment for your order, please contact Klarna Customer Service**.
Any 'pay later' option should be carefully considered. It is important you ensure enough funds are available to complete your Klarna payment on the due date.
Klarna will perform soft searches with credit reference agencies when you take out its payment options (‘Pay in 3’ or ‘Pay in 30 days’) – this is to check that you're eligible. This won't impact your credit file and it's only visible to you and Klarna.
Disclaimer: Our website contains links to websites owned and operated by third parties; these are provided solely for your convenience. Urban Decay have no control over these sites and are not responsible for their content or availability.
PAY ONLINE OR IN THE KLARNA APP
Review your latest purchases and make payments in the Klarna app or online.
● Download the Klarna app: https://www.klarna.com/app
● Log in online: https://app.klarna.com/login
● Chat with customer service: https://www.klarna.com/uk/customer-service/
FREQUENTLY ASKED QUESTIONS ON KLARNA
Visit Klarna’s FAQ (https://www.klarna.com/uk/customer-service/) page to find out more about using their service. **Our website contains links to websites owned and operated by third parties; these are provided solely for your convenience. Lancome have no control over these sites and are not responsible for their content or availability. View all frequently asked questions on klarna
