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You can now enjoy a complimentary Lancôme consultation from the comfort of your own home. With our live video consultations, you will be able to have a 1:1 beauty consultation, gifting consultation or after-care service with one of our skincare experts on Booxi. If you have a busy schedule or are unable to make it to one of our Lancôme stores, then this is perfect for you. Simply choose your Lancôme beauty advisor and a time convenient to you.


Ask the Expert

Our Experts are on hand to answer all your beauty questions! Not sure about a certain product, need advice for a special gift or want to learn a couple of beauty insider tips and tricks to revamp your routine? Book in a for a quick and easy 10-minute consultation with our pros to get up to speed on what you want to know.

(10- 15mins)

Makeup Consultation

Looking online and not sure how to pick out your perfect shades? Or needing some application tips on how to apply your products? Our Pro artists are on hand to chat all things makeup... Book in for a complimentary 30min 1:1 consultation to have all your questions answered, including bespoke product recommendations and application techniques to suit you.


Skincare Consultation

Looking for a new product to add into your existing routine? Or wanting to address a specific skincare concern? Our experts are available to guide you through a tailored regime or simply give you advice on tweaking your current routine to ensure your getting the most out of your products and your skin... because even during lockdown we still want the glow!


Interactive 1:1 Masterclass

Always wanted to master a particular makeup technique? or simply wanting to understand how to apply the basics? Why not try our 1:1 masterclass… during the bespoke consultation our pro artist will take you through a step by step application of either skincare or makeup sharing tips and tricks that are personalized just for you!

(30 mins)



Lancôme Beauty Expert: since 2013

Zahra’s Speciality:

Zahra has a wealth of experience in skincare and makeup. She takes pride in creating makeup looks to enhance clients’ natural features and has experience in working with clients to improve problems with their skin. Her goal is to make women feel confident and beautiful.

Favourite Product:

L'Absolu Rouge Ruby Cream


Lancôme PRO Makeup Artist since 2018​​

Ina’s Speciality: ​

Ina believes that any woman can achieve a healthy, youthful and luxurious-looking complexion with the help of skincare and makeup. She loves recreating classic, effortless and timeless makeup looks. Ina believes in embracing and loving your unique self.

Favourite Product: ​

Teint Idole Ultra Wear Nude

“We take the safety of our staff very seriously. We will not tolerate any offensive or threatening behaviour, or any harassment or abuse of our staff. We will take immediate action in such instances, including notifying the relevant authorities and disclosing to them any relevant information (including your identity) as necessary.”
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